Enterprise-Grade Features
Built for reliability, compliance, and seamless integration with your existing systems.
Core Capabilities
Everything you need to handle high call volumes with confidence.
24/7 Availability
Never miss a call, even during nights, weekends, and holidays. Your AI agent is always on.
Smart Qualification
Ask the right questions to qualify leads before routing to your team. Filter spam and tire-kickers automatically.
Appointment Booking
Schedule directly into your calendar with conflict checking and automated confirmations.
Intelligent Routing
Transfer hot leads to the right team member based on availability, expertise, and priority.
Call Transcripts
Every call is transcribed and logged with key details, outcomes, and next steps.
CRM Integration
Automatically create leads, log notes, and update records in your existing CRM system.
Reliability & Safety
Built for CFOs and Managing Partners who need assurance, not promises.
No Guessing Policy
If confidence is low, the agent stops and hands off to your team. No improvisation.
Failover Routing
If AI or carrier issues occur, calls route to your team, answering service, or voicemail with SMS/email alerts.
Monitoring & Alerts
Track containment, transfers, and drops. Get alerted on anomalies and call volume spikes.
QA & Testing
Pre-launch stress tests plus weekly call reviews from transcripts and recordings.
Full Visibility
Every call includes recording, transcript, and disposition. Complete audit trail.
Compliance Guardrails
Follows approved scripts. Intake and scheduling only—no advice, quotes, or commitments.
Works with Your Stack
Seamless integration with the tools you already use. No rip-and-replace required.
Phone Systems
CRM Systems
Calendars
Communication
Don't see your system? We offer custom integrations via API and webhooks.
Analytics & Insights
Understand your call patterns, conversion rates, and agent performance with detailed analytics.
Monitor daily, weekly, and monthly call patterns
Track qualification rates and booking success
Measure how quickly calls are answered
Connect calls to closed deals and revenue
See PointCalls in Action
Experience the features firsthand with a personalized demo.